SHIPPING + RETURNS


S H I P P I N G 

Items ordered will ship on Wednesdays and Fridays before 5 pm, unless otherwise noted in the product description. We primarily ship through standard USPS. After your items leave our facility, USPS typically delivers in 5-7 business days. If you would like your items faster, you are welcome to purchase express shipping, which will deliver within 1-3 business days. You will receive an email notification from us that will contain tracking information once your order has been shipped. Please sign up for Facebook Messenger alerts to receive more updates regarding your order.

I N T E R N A T I O N A L  S H I P P I N G 

Currently Salubria only ships to Canada. Please keep in mind that international orders must go through customs and can take up to 4 weeks to arrive after they are shipped since all orders must pass through customs and the time frame that this takes is totally out of our hands. Any customs fees are not our responsibility.   We encourage you to be on the lookout for more international locations! 

O R D E R  I S S U E S

If you have any problems with your order (not received, not what you were expecting, etc.) please contact us. We wholeheartedly appreciate our customers and will always try our hardest to resolve any situations that come up.

Please keep in mind that the products you are purchasing are handmade and 100% natural so they tend to have variations such as slight color changes from batch to batch.

 If you receive a damaged item, contact us immediately at info@salubriacare. We will happily replace any damaged items provided they are reported within 48 hours of order delivery.

RETURNS 

Due to the nature of our products, we cannot accept returns.

We may offer replacements or store credit under certain circumstances. Please send us an email at with any order concerns.

Please note we are not responsible for any additional shipping costs for returns or the like. We do not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to Salubria